Sheer Lace Lingerie Set

We offer a 30-day return policy on all unworn items with original tags attached. Items must be returned in their original condition and packaging. To initiate a return, please contact our customer service team with your order number and reason for return. Once we receive and inspect your return, we will process your refund within 5-7 business days. Please note that shipping costs are non-refundable, and customers are responsible for return shipping unless the item is defective or we made an error.

Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days within the continental United States. Express shipping options are available for 2-3 day delivery. International orders may take 10-21 business days depending on customs processing and destination country. All orders are processed within 1-2 business days, and you will receive a tracking number via email once your order ships. Please note that delivery times are estimates and may be affected by holidays, weather conditions, or carrier delays.

Yes, we ship to most countries worldwide. International shipping rates are calculated at checkout based on your destination and order weight. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and vary by location. We recommend checking with your local customs office for specific information about potential charges. Delivery times for international orders typically range from 10-21 business days, though this can vary depending on customs processing times and your specific location.

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history. The tracking information is typically updated within 24 hours of shipment. If you have not received tracking information within 2 business days of placing your order, please check your spam folder or contact our customer service team. For the most accurate tracking updates, we recommend checking directly with the carrier using the tracking number provided.

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience. All payments are processed securely through our encrypted payment gateway to protect your financial information. We do not store your credit card details on our servers. For large orders, we may offer additional payment options such as wire transfer or purchase orders for qualified business customers. If you experience any issues with payment processing, please contact our customer service team for assistance.

Proper care will help extend the life of your products. We recommend following the care instructions on the product label. For most items, hand washing in cold water with mild detergent is recommended. Avoid using bleach or harsh chemicals. Lay flat to dry or hang dry away from direct sunlight to prevent fading and damage. Do not tumble dry unless specifically indicated on the care label. For delicate items, consider using a mesh laundry bag for added protection. If you have specific questions about caring for a particular product, please refer to the product page or contact our customer service team for detailed care instructions.